How long will it take for my order to ship?
It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We do not ship orders the same day. Please allow up to 2 business days for orders to process (if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a tracking number once your order ships.
Do you deliver to PO Boxes?
Yes! We deliver anywhere within Australia including PO Boxes, residential addresses and worplaces.
Can I have my order delivered to my workplace or a location other than my billing address?
Yes! In fact, we encourage you to select a delivery address where someone will be available to recieve your parcel, or you consider to be safe to leave deliveries unattended. For orders over $250, it’s best to select a delivery address where someone will be available to sign for your parcel.
Will I have to sign for my parcel?
All our parcels ship with tracking, and depending on their value, they may also require a signature on delivery. We encourage you to select a delivery address where someone will be available to recieve your parcel, or consider to be safe to leave deliveries unattended. If your order is over $250 in value and you do not want the hassle of signature on delivery, please leave us a note at checkout.